Operations

  • An image shows the U.S. Capitol building in Washington, D.C.
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    Al Drago via Getty Images
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    What are AHLA’s top 2026 policy priorities? Its chief advocacy officer explains.

    The hotel owners association is focused on improving operations for hoteliers, strengthening the hospitality labor force and boosting tourism ahead of major events, Brett Horton shares.

    By • March 31, 2026
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    Permission granted by AAIR
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    Hotel Tech-in: The AI-powered HVAC system cutting costs for hoteliers

    AIIR’s new heating and cooling technology can save hotels up to 30% in energy costs while improving the comfort of guest rooms.

    By • March 30, 2026
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    Courtesy of FIFA Media Hub
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    US hotels won’t see ‘guaranteed surge’ from FIFA World Cup: report

    Early booking trends indicate that hotels are seeing lower-than-expected demand, with some hotels opening previously reserved booking blocks to general travelers, according to OysterLink.

    By Lara Ewen • March 26, 2026
  • A young Asian receptionist is at the front desk of a luxurious hotel talking to her African American hotel guests.
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    Getty Images
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    Hotel guests prioritize trust, loyalty rewards over cost

    Value is increasingly determined by more than just cost, as travelers prioritize dependable stays and tangible loyalty recognition, according to a new Choice Hotels survey.

    By • March 26, 2026
  • The Manhattan skyline in New York City.
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    Courtesy of The Howard Hughes Corp.
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    NYC hoteliers face tax burden as operating costs rise nationwide: AHLA

    In testimony to the New York City Council, the association said tax hikes in the budget proposal for fiscal year 2027 could have negative effects on the market’s hotels and tourism.

    By • March 19, 2026
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    Getty Images
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    Hospitality execs say women leaders are key despite underrepresentation

    C-suite officers from Extended Stay America and Peregrine Hospitality share how diverse hotel workforces can improve results and drive career advancement.

    By • March 18, 2026
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    Courtesy of Hilton
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    Curio Collection by Hilton to open first hotel in Hawaii

    The company also appointed veteran hospitality executive Jon Itoga as general manager and tasked him with leading strategy ahead of the resort's official opening in fall 2026.

    By Lara Ewen • March 12, 2026
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    Opinion

    How hyper-personalization can elevate the hotel guest experience

    As technology transforms hospitality, one thing is clear: Data-driven personalization is no longer optional, writes Saurabh Goel, VP at Astound Digital.

    By Saurabh Goel • March 9, 2026
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    Courtesy of PM Hotel Group
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    PM Hotel Group names Kirk Pederson chief operating officer

    Pederson takes on the role after most recently serving as president of Sightline Hospitality, which merged with PM Hotel Group in 2024.

    By • March 6, 2026
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    Getty Images
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    Hoteliers are at an AI inflection point. Could big brands help?

    Hotel owners are embracing artificial intelligence more than ever, but are also in need of greater guidance around adoption and how to drive returns, a Wyndham report highlights.

    By • March 6, 2026
  • Hotel in Las Vegas
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    Courtesy of Circa Resort & Casino
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    Las Vegas hotels launch exchange rate promotion to entice Canadian travelers

    The “At Par” campaign, which aims to boost trips from Canada by providing US$1 for every CA$1 spent, drew more than 15,000 visitors and 2,700 bookings in its first month.

    By • March 4, 2026
  • An exterior image of the pool area at The Lodge at Tiburon in California.
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    Retrieved from The Lodge at Tiburon on March 04, 2026
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    Peregrine Hospitality expands in Northern California amid targeted growth

    The hotel management company acquired The Lodge at Tiburon and Toll House Hotel as it focuses on drive-to leisure markets with multifaceted demand drivers, said CEO Greg Kennealey.

    By • March 4, 2026
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    Courtesy of Westgate Resorts
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    Westgate Resorts names new COO

    Longtime executive Jared Saft played a key role in the addition of VI Resorts and Westgate’s strategic partnership with Choice Hotels.

    By • March 2, 2026
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    Courtesy of Trailborn
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    Trailborn Hotels & Resorts taps chief operations officer amid expansion

    Paul Eckert joins the outdoor hospitality brand, which entered into a partnership with Marriott in 2024, as it plans for openings in Wyoming and California.

    By • Feb. 26, 2026
  • Daniel del Olmo
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    Permission granted by Sage Hospitality Group
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    Sage Hospitality names new CEO

    The appointment of Daniel del Olmo “reflects years of disciplined planning and leadership development,” per co-founder Zack Neumeyer.

    By • Feb. 25, 2026
  • Choice Hotels International headquarters at the Pike & Rose development in North Bethesda, Maryland.
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    Courtesy of Choice Hotels International
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    Global markets ‘key’ to Choice Hotels’ growth as US RevPAR down in Q4

    Dampened domestic travel demand could get a boost from anticipated tax relief for middle-income families as well as major events in 2026, per CEO Pacious.

    By • Feb. 19, 2026
  • The Venetian Resort will undergo a $1.5 billion renovation.
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    Courtesy of The Venetian Resort
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    Opinion

    How to build hotel F&B strategies that maximize traffic and profitability

    Bringing a sense of character, careful layouts and smart staffing to food and beverage operations can help drive hotel profitability, writes the founder of a hospitality architecture and design firm.

    By Alexis Readinger • Feb. 12, 2026
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    Getty Images
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    Hotel industry forecast 2026: Technology, development, labor and more

    Hospitality experts share the top trends that will impact hotels this year, including a growing wealth bifurcation, AI advancements and brand proliferation. 

    By • Jan. 30, 2026
  • A headshot of Heather Stege.
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    Courtesy of Peregrine Hospitality
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    Peregrine Hospitality appoints chief operating officer

    Heather Stege's appointment is part of a wider C-suite expansion following the company's rebrand last year.

    By • Jan. 22, 2026
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    Getty Images
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    Deep Dive

    Top 5 hospitality industry trends to watch in 2026

    Luxury travelers and major eventgoers are slated to drive hotel demand this year, while rising labor costs and advancements in artificial intelligence could shift hospitality operations.

    By Jenna Graber, Lara Ewen and Jen A. Miller • Jan. 7, 2026
  • An image of Hyatt's Alila Mayakoba
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    Courtesy of Hyatt
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    Top hospitality industry executive appointments of Q4 2025

    Hyatt, Sonesta and others named new C-suite leaders in the last months of the year to drive operational changes, portfolio growth and brand strategy.

    By • Jan. 5, 2026
  • An image of a hotel room at Hyatt Regency Times Square.
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    Courtesy of Hyatt
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    10 impactful hospitality executive interviews from 2025

    C-suite execs from Hyatt, Marriott and Choice Hotels gave insights into technology and development trends, while brand leaders and owners shed light on operations and performance.

    By • Dec. 19, 2025
  • Marriott added Sonder's portfolio of more than 9,000 rooms to its system in 2024.
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    Courtesy of Sonder
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    Sonder properties up for leasehold interest after company’s bankruptcy

    The assets span major U.S. urban markets, including New York, Los Angeles and Chicago, across 17 states, according to investment and advisory firm Gordon Brothers.

    By • Updated Dec. 19, 2025
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    Getty Images
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    Ashford Inc. names new president, chief operating officer

    Hector Sanchez was previously CEO of Ashford Inc. subsidiary Premier, while Eric Batis was most recently the asset management firm’s executive vice president of operations.

    By Lara Ewen • Nov. 26, 2025
  • An exterior image of Hillsboro Beach Resort by Kasa.
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    Retrieved from Kasa on November 21, 2025
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    Kasa CEO on Sonder’s fatal flaw, property takeover after collapse

    Apart-hotel company Kasa is slated to add several Sonder properties following its abrupt wind-down, which CEO Roman Pedan says resulted, in part, from Sonder’s master-lease operating approach.

    By • Nov. 21, 2025