Consumer Trends
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Opinion
How immersive brand identities power hotel design
Branded environments will be even more critical in 2025, as travelers seek unique, one-of-a-kind moments.
By Casey Scalf • Jan. 14, 2025 -
Choice Hotels CMO talks travel ‘maximizing’ in new global ad campaign
Actor Keegan-Michael Key returns for this year’s marketing push, which focuses on guest prioritization of experiences and aims to build brand loyalty, Noha Abdalla shares.
By Jenna Walters • Jan. 14, 2025 -
Top advice for hospitality industry leaders in 2025
Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.
By Jenna Walters • Jan. 9, 2025 -
Choice Hotels forges ahead in upscale with Radisson upgrades
The hotel company unveiled new logos for three Radisson brands and teased the food and beverage and amenity enhancements slated for the year ahead.
By Jenna Walters • Jan. 7, 2025 -
Deep Dive
6 hospitality industry trends to watch in 2025
Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment and renovations ramp up.
By Noelle Mateer , Jenna Walters • Jan. 6, 2025 -
Travel loyalty program usage has stagnated since 2021: report
Hotel loyalty programs, specifically, are worse at drawing repeat guests than airline loyalty programs, according to Morning Consult.
By Noelle Mateer • Jan. 3, 2025 -
Hotel Tech-in: The water filtration system reducing plastic waste
The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and sustainable offerings.
By Jenna Walters • Dec. 19, 2024 -
Record number of travelers expected through year-end
More than 119 million people will travel over the year-end holiday period, according to AAA, as Americans hit the road with higher trip budgets.
By Noelle Mateer • Dec. 17, 2024 -
Marriott plots outdoor-centric collection anchored by new brand deals
The hotel company acquired Postcard Cabins and signed a long-term agreement with Trailborn, following Hilton and Hyatt expanding in outdoor accommodations.
By Jenna Walters • Dec. 12, 2024 -
2024 second-highest year for Thanksgiving week hotel demand: STR
Hotel RevPAR was up 4.2% this year surrounding the Thanksgiving holiday, and occupancy was also stronger than previously projected.
By Noelle Mateer • Dec. 11, 2024 -
10 notable hospitality executive interviews from 2024
Throughout the year, experts from IHG, Hyatt, Accor and more talked development, sustainability and travel trends, sharing what drove hotel industry growth throughout the year.
By Jenna Walters • Dec. 10, 2024 -
Hotel bookings up this Christmas, buoyed by international travel
Travelers’ length of stay at U.S. hotels and booking lead time for Christmas week have also increased, according to new findings from SiteMinder.
By Jenna Walters • Dec. 10, 2024 -
The cocktail-forward lifestyle hotel brand set to shake things up in 2025
Midnight Auteur, from the founders of Death & Co. and Denver’s Ramble Hotel, will debut in Savannah, Georgia, featuring one key element: a bar as the focal point of its lobby.
By Jenna Walters • Dec. 3, 2024 -
Higher-end chain scales a bright spot amid muted 2025 hotel growth: PwC
ADR gains driven by the strength of upper-tier segments offer “a redeeming trend” for the industry, which will see muted demand growth next year.
By Jenna Walters • Nov. 26, 2024 -
Global hotel transaction volume reaches $42B in Q3: JLL
Strong group travel demand, impending debt maturity and other factors will catalyze hotel investment for the remainder of the year and beyond.
By Jenna Walters • Nov. 26, 2024 -
What hospitality providers can expect this holiday travel season
Travelers plan to take more and longer trips this holiday season, though how they travel — and what they prioritize at hotels — is changing.
By Noelle Mateer , Jenna Walters • Nov. 25, 2024 -
STR, Tourism Economics downgrade 2024 RevPAR growth outlook
Based on current economic conditions, upper-tier hotels will continue to drive industry performance, but the changing presidential administration could alter 2025 growth patterns.
By Jenna Walters • Nov. 21, 2024 -
Kid-friendly hospitality could be a $175B opportunity for hotels
Offering more amenities for children can boost hotel revenue and drive lifelong loyalty for urban luxury hotels, per Wanderland’s Kids Hospitality Report.
By Noelle Mateer • Nov. 19, 2024 -
Viceroy rebrand focuses on storytelling through experiences
The luxury hospitality brand is revamping its experiential offerings and growing its portfolio to new destinations.
By Jenna Walters • Nov. 14, 2024 -
US hotels saw ‘weaker than expected’ Q3 amid slow inbound travel recovery
RevPAR was down in the third quarter, due in part to soft leisure travel and a slow return of international visitors, according to CBRE.
By Jenna Walters • Nov. 12, 2024 -
Global wellness market to reach $9T in 2028, bolstered by tourism
Hotels are adding sleep and spa amenities to meet traveler demand as wellness tourism is slated to grow by more than 10% between 2023 and 2028, per Global Wellness Institute.
By Jenna Walters • Nov. 11, 2024 -
Top hospitality industry takeaways from 2024’s Lodging Conference
At the annual event in Phoenix, hotel industry leaders shared the opportunities and challenges facing the sector and forecasted what will drive hospitality growth in 2025.
By Jenna Walters • Oct. 31, 2024 -
Sports tourism big opportunity for Las Vegas growth: MGM CEO
In the third quarter of 2024, MGM Resorts saw a revenue boost and record ADRs in the Vegas market, which Bill Hornbuckle calls a “major player in the sporting world.”
By Jenna Walters • Oct. 31, 2024 -
Hotel Tech-in: The massage robots joining luxury hotel spas
Aescape is making massages more accessible, and scheduling more flexible, for wellness-minded travelers — even in properties with fully staffed spas.
By Noelle Mateer • Oct. 30, 2024 -
Deep Dive
Beyond school colors: How college-town hotel amenities draw guests
As guest preferences change and higher education edges into an uncertain future, campus-adjacent hotels are getting creative to attract students, families and fans.
By Brian Martucci • Oct. 28, 2024