Operations
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Wyndham, Choice Hotels debut new AI-powered tools
Wyndham launched a native ChatGPT app to assist travelers in hotel search and booking, while Choice rolled out a slate of solutions to improve operational efficiency for owners.
By Jenna Graber • May 7, 2026 -
Marriott posts solid Q1 RevPAR growth, raises 2026 guidance
The first-quarter gains were buoyed by resilient travel demand, CEO Anthony Capuano shared. Marriott also made strides on the development and technology fronts.
By Jenna Graber • May 6, 2026 -
US hotel bookings for World Cup ‘tracking below initial forecasts’: AHLA
In order to attract international travelers for the tournament, AHLA is advising against proposed last-minute tax hikes and cost increases on visas and transportation.
By Noor Adatia • May 4, 2026 -
Choice Hotels reports Q1 development gains buoyed by conversions
CEO Patrick Pacious highlighted increasing demand for the brand’s extended stay category, which remained a key growth driver in the first quarter of 2026.
By Noor Adatia • May 1, 2026 -
MGM Resorts posts record net revenues, Las Vegas uptick in Q1
CEO Bill Hornbuckle said first quarter Sin City performance was driven by solid convention bookings and voiced optimism for the rest of 2026.
By Noor Adatia • April 30, 2026 -
Hilton bets big on AI with vendor partnerships, guest planning tool
The hotelier is linking up with Google, OpenAI and Anthropic to expand its use of AI, CEO Chris Nassetta said Tuesday.
By Paige Gross • April 29, 2026 -
Opinion
The hidden value of human touch in the hotel industry
Independent hotels rely on automation to survive, but data suggests the industry may be overestimating where technology adds the most value, per Sirvoy CEO Mats Persson.
By Mats Persson • April 28, 2026 -
What facility security teams can learn from the Correspondents’ Association shooting
Tiered perimeters protected Trump and others from the alleged gunman. Newer technologies can automatically close access points when they detect a breach, a security specialist says.
By Robert Freedman • April 28, 2026 -
Hilton CEO touts strong Q1 RevPAR growth, 2026 optimism
Hilton raised its full-year RevPAR outlook, with CEO Chris Nassetta noting continued conversion momentum and growth across all brand segments.
By Noor Adatia • April 28, 2026 -
Hotel Tech-in: The tool giving hotels visibility into gen AI search
As travelers increasingly plan trips using conversational AI, Operto’s newly launched GEO Consultant helps hotels improve how they show up in guests’ searches.
By Jenna Graber • April 27, 2026 -
HEI Hotels & Resorts names Clark Hanrattie CEO, managing partner
In his new role, Hanrattie will focus on driving the investment and management company’s returns to its ownership and branding partners.
By Noor Adatia • April 23, 2026 -
Mews launches AI-powered business intelligence product for hotels
Mews Business Intelligence, which gives hoteliers “a single source of truth for faster decision-making,” debuts as the company deepens AI investment.
By Noor Adatia • April 16, 2026 -
Hospitality tech attracts $1B in funding, led by property management systems and AI: report
Capital is flowing into “platforms that hospitality businesses increasingly depend on every day,” per Abode Worldwide CEO Jessica Gillingham.
By Noor Adatia • April 14, 2026 -
Retrieved from The Asian American Hotel Owners Association on April 13, 2026
AAHOA taps new chairman, other board leaders
The Asian American Hotel Owners Association named Rahul Patel chairman for the 2026-2027 term, as well as a new secretary and several regional directors.
By Jenna Graber • April 13, 2026 -
LA hotels face financial strain exacerbated by city policy shifts: report
Adhering to a new wage ordinance, Los Angeles hoteliers are concerned about rising labor costs outpacing revenue growth as travel demand remains sluggish, according to AHLA.
By Jenna Graber • April 13, 2026 -
Retrieved from Marriott Bonvoy on April 08, 2026
Highgate to cease operations, lay off staff at troubled Miami hotel
The hospitality management company is exiting the celebrity-developed Goodtime Hotel, which is facing a $149 million foreclosure lawsuit.
By Jenna Graber • April 8, 2026 -
Top hospitality industry C-suite appointments of Q1 2026
In the first quarter, new CEOs, CFOs, COOs and more executives were named at hotel companies, including Hyatt, Sonesta and IHG Hotels & Resorts.
By Jenna Graber • April 7, 2026 -
What are AHLA’s top 2026 policy priorities? Its chief advocacy officer explains.
The hotel owners association is focused on improving operations for hoteliers, strengthening the hospitality labor force and boosting tourism ahead of major events, Brett Horton shares.
By Jenna Graber • March 31, 2026 -
Hotel Tech-in: The AI-powered HVAC system cutting costs for hoteliers
AIIR’s new heating and cooling technology can save hotels up to 30% in energy costs while improving the comfort of guest rooms.
By Noor Adatia • March 30, 2026 -
US hotels won’t see ‘guaranteed surge’ from FIFA World Cup: report
Early booking trends indicate that hotels are seeing lower-than-expected demand, with some hotels opening previously reserved booking blocks to general travelers, according to OysterLink.
By Lara Ewen • March 26, 2026 -
Hotel guests prioritize trust, loyalty rewards over cost
Value is increasingly determined by more than just cost, as travelers prioritize dependable stays and tangible loyalty recognition, according to a new Choice Hotels survey.
By Jenna Graber • March 26, 2026 -
NYC hoteliers face tax burden as operating costs rise nationwide: AHLA
In testimony to the New York City Council, the association said tax hikes in the budget proposal for fiscal year 2027 could have negative effects on the market’s hotels and tourism.
By Jenna Graber • March 19, 2026 -
Hospitality execs say women leaders are key despite underrepresentation
C-suite officers from Extended Stay America and Peregrine Hospitality share how diverse hotel workforces can improve results and drive career advancement.
By Jenna Graber • March 18, 2026 -
Curio Collection by Hilton to open first hotel in Hawaii
The company also appointed veteran hospitality executive Jon Itoga as general manager and tasked him with leading strategy ahead of the resort's official opening in fall 2026.
By Lara Ewen • March 12, 2026 -
Opinion
How hyper-personalization can elevate the hotel guest experience
As technology transforms hospitality, one thing is clear: Data-driven personalization is no longer optional, writes Saurabh Goel, VP at Astound Digital.
By Saurabh Goel • March 9, 2026