Technology
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Sponsored by SiteMinder
SiteMinder addresses channel optimization challenges for hoteliers
Discover how SiteMinder is helping to solve channel optimization challenges for hoteliers worldwide.
By Dean Elphick • March 10, 2025 -
Opinion
How hotels can cut energy costs — without cutting quality
Implementing on-site thermal energy storage could help hotels lower their electricity bills significantly, per the director of commercial operations at Nostromo Energy.
By Doug Poffinbarger • Feb. 27, 2025 -
Sponsored by Tile Redi
Solving shower installation challenges in hospitality construction
Tile Redi's innovative solutions provide a leakproof, efficient, and customizable alternative to traditional methods of shower installation.
Feb. 24, 2025 -
Hotel Tech-in: The AI agent fielding front desk calls
Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings.
By Noelle Mateer • Feb. 21, 2025 -
Hotel industry forecast 2025: development, labor, F&B and more
Leaders in the hospitality industry shared with Hotel Dive what trends will impact hotels this year, discussing changes in everything from the regulatory environment to traveler preferences.
By Noelle Mateer , Jenna Graber • Jan. 31, 2025 -
Hotel Tech-in: The AI-powered platform connecting hotel owners and lenders
Launched at this year’s Americas Lodging Investment Summit, Bridge’s digital offering memorandum tool aims to make cumbersome document creation easier for small- and mid-sized hotel developers.
By Noelle Mateer • Jan. 31, 2025 -
Top advice for hospitality industry leaders in 2025
Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.
By Jenna Graber • Jan. 9, 2025 -
Deep Dive
6 hospitality industry trends to watch in 2025
Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment and renovations ramp up.
By Noelle Mateer , Jenna Graber • Jan. 6, 2025 -
6 emerging hotel tech solutions that impacted hospitality in H2 2024
From robotic massages to odor-fighting air filters, these innovations are leading a new wave of hotel technology trends.
By Noelle Mateer • Jan. 3, 2025 -
Hotel Tech-in: The water filtration system reducing plastic waste
The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and sustainable offerings.
By Jenna Graber • Dec. 19, 2024 -
Grubhub now delivers to over 2K Hilton hotels
The third-party delivery service began working with Hilton in 2023 and now delivers food, groceries and convenience items across several brands.
By Julie Littman • Dec. 11, 2024 -
10 notable hospitality executive interviews from 2024
Throughout the year, experts from IHG, Hyatt, Accor and more talked development, sustainability and travel trends, sharing what drove hotel industry growth throughout the year.
By Jenna Graber • Dec. 10, 2024 -
Opinion
4 ways data can improve the hospitality industry in 2025
Data is key to tackling operational challenges, human resource management, globalization and overtourism.
By Alan Young • Dec. 2, 2024 -
Hotel Tech-in: An ROI calculator for green renovations
Hotels often need to make a business case for retrofits and renovations that would reduce their emissions. Schneider Electric designed a calculator to make it easier for them to do that.
By Noelle Mateer • Nov. 26, 2024 -
Marriott’s Renaissance brand debuts locally sourced digital marketplace
The global platform, R Finds, aims to create meaningful experiences for guests, who increasingly seek engagement with the culture of their destination.
By Jenna Graber • Nov. 20, 2024 -
Expedia Group boosts app user experience, loyalty offerings
The travel booking app now uses AI to summarize reviews and offer customers detailed property information.
By Bryan Wassel • Nov. 13, 2024 -
Sponsored by Panasonic Eco Systems North America
Fresh air, happy guests: Unlocking the benefits of smart IAQ for hotels
Hotels looking to create a welcoming environment, don’t forget the importance of indoor air quality.
Nov. 11, 2024 -
Top hospitality industry takeaways from 2024’s Lodging Conference
At the annual event in Phoenix, hotel industry leaders shared the opportunities and challenges facing the sector and forecasted what will drive hospitality growth in 2025.
By Jenna Graber • Oct. 31, 2024 -
Opinion
How to harness data to create personalized hotel stays
Data-driven insights can help hotels anticipate guests' needs to create unique and memorable stays.
By Adam Ortman • Oct. 25, 2024 -
Q&A
What’s the future of extended stay? Choice Hotels leader weighs in
As Choice opens its 500th extended stay property, VP Matt McElhare shares what markets and segments are poised for future growth and how leveraging technology will set brands apart.
By Jenna Graber • Oct. 23, 2024 -
Former Knowland CEO Jeff Bzdawka joins Hapi as president
The 30-year industry veteran takes the hospitality data leadership role following Knowland’s acquisition by Cendyn earlier this month.
By Jenna Graber • Oct. 17, 2024 -
Top hospitality trends from 2024’s Lodging Conference
Hotel investment is on the rise, guests are craving experiential stays more than ever and extended stay is still top of mind, but labor and tech challenges linger.
By Jenna Graber • Oct. 14, 2024 -
Marriott beats robocallers in court
A telemarketer and a timeshare resort owe the hotel company $8 million in damages for using Marriott trademarks to persuade consumers to buy vacations and timeshares.
By Noelle Mateer • Oct. 7, 2024 -
Cendyn acquires Knowland in hospitality tech tie-up
With Knowland’s meetings and events data, Cendyn aims to drive group bookings.
By Noelle Mateer • Oct. 2, 2024 -
BWH Hotels names former retail industry exec chief technology officer
Reporting to CEO Larry Cuculic, Bill Ryan will oversee the hospitality company’s technology management team, guiding its digital strategy and transformation.
By Jenna Graber • Oct. 2, 2024