Technology


  • Hotel workers having a conversation using a tablet to show details.
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    Permission granted by SiteMinder
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    Sponsored by SiteMinder

    SiteMinder addresses channel optimization challenges for hoteliers

    Discover how SiteMinder is helping to solve channel optimization challenges for hoteliers worldwide.

    By Dean Elphick • March 10, 2025
  • A photo of the IceBrick storage facility at the Beverly Hilton.
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    Courtesy of Nostromo
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    Opinion

    How hotels can cut energy costs — without cutting quality

    Implementing on-site thermal energy storage could help hotels lower their electricity bills significantly, per the director of commercial operations at Nostromo Energy.

    By Doug Poffinbarger • Feb. 27, 2025
  • A home bathroom with a shower, sink, and tub.
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    Permission granted by Tile Redi
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    Sponsored by Tile Redi

    Solving shower installation challenges in hospitality construction

    Tile Redi's innovative solutions provide a leakproof, efficient, and customizable alternative to traditional methods of shower installation.

    Feb. 24, 2025
  • A front desk staffer answers the phone.
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    DragonImages via Getty Images
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    Hotel Tech-in: The AI agent fielding front desk calls

    Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings.

    By Feb. 21, 2025
  • A blue bed in a hotel room.
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    Courtesy of SH Hotels & Resorts
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    Hotel industry forecast 2025: development, labor, F&B and more

    Leaders in the hospitality industry shared with Hotel Dive what trends will impact hotels this year, discussing changes in everything from the regulatory environment to traveler preferences.

    By , Jan. 31, 2025
  • A crane hovers above a hotel construction site.
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    PixelsEffect via Getty Images
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    Hotel Tech-in: The AI-powered platform connecting hotel owners and lenders

    Launched at this year’s Americas Lodging Investment Summit, Bridge’s digital offering memorandum tool aims to make cumbersome document creation easier for small- and mid-sized hotel developers.

    By Jan. 31, 2025
  • Business travelers walk through hotel lobby carrying luggage.
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    Kobus Louw via Getty Images
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    Top advice for hospitality industry leaders in 2025

    Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.

    By Jan. 9, 2025
  • A person checks in at a hotel desk.
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    RichLegg via Getty Images
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    Deep Dive

    6 hospitality industry trends to watch in 2025

    Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment and renovations ramp up.

    By , Jan. 6, 2025
  • Two people look at a laptop, as seen from overhead.
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    sanjeri via Getty Images
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    6 emerging hotel tech solutions that impacted hospitality in H2 2024

    From robotic massages to odor-fighting air filters, these innovations are leading a new wave of hotel technology trends.

    By Jan. 3, 2025
  • A sign at the L7 Chicago by Lotte hotel instructs guests that faucet water is filtered.
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    Permission granted by Christian Scillian, KLPR
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    Hotel Tech-in: The water filtration system reducing plastic waste

    The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and sustainable offerings.

    By Dec. 19, 2024
  • An image of an arm reaching to take a bag with a Grubhub logo on it.
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    Courtesy of Grubhub/Hilton
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    Grubhub now delivers to over 2K Hilton hotels

    The third-party delivery service began working with Hilton in 2023 and now delivers food, groceries and convenience items across several brands.

    By Julie Littman • Dec. 11, 2024
  • Stock image of hotel room
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    onurdongel via Getty Images
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    10 notable hospitality executive interviews from 2024

    Throughout the year, experts from IHG, Hyatt, Accor and more talked development, sustainability and travel trends, sharing what drove hotel industry growth throughout the year.

    By Dec. 10, 2024
  • A manager hands a customer a bill.
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    Chadchai Krisadapong via Getty Images
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    Opinion

    4 ways data can improve the hospitality industry in 2025

    Data is key to tackling operational challenges, human resource management, globalization and overtourism.

    By Alan Young • Dec. 2, 2024
  • A view of business towers with a green, lush tree in front.
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    Chunyip Wong via Getty Images
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    Hotel Tech-in: An ROI calculator for green renovations

    Hotels often need to make a business case for retrofits and renovations that would reduce their emissions. Schneider Electric designed a calculator to make it easier for them to do that.

    By Nov. 26, 2024
  • Renaissance Orlando Resort and Spa opened following renovations.
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    Courtesy of Renaissance Orlando Resort and Spa
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    Marriott’s Renaissance brand debuts locally sourced digital marketplace

    The global platform, R Finds, aims to create meaningful experiences for guests, who increasingly seek engagement with the culture of their destination.

    By Nov. 20, 2024
  • The outside of the Expedia Group headquarters.
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    JHVEPhoto via Getty Images
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    Expedia Group boosts app user experience, loyalty offerings

    The travel booking app now uses AI to summarize reviews and offer customers detailed property information.

    By Bryan Wassel • Nov. 13, 2024
  • Women entering a hotel room with a suitcase in her hand.
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    Permission granted by Panasonic Eco Systems North America
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    Sponsored by Panasonic Eco Systems North America

    Fresh air, happy guests: Unlocking the benefits of smart IAQ for hotels

    Hotels looking to create a welcoming environment, don’t forget the importance of indoor air quality.

    Nov. 11, 2024
  • Hospitality leaders shared the top trends driving growth across the industry at this year's Lodging Conference in Phoenix.
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    Jenna Walters/Hotel Dive
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    Top hospitality industry takeaways from 2024’s Lodging Conference

    At the annual event in Phoenix, hotel industry leaders shared the opportunities and challenges facing the sector and forecasted what will drive hospitality growth in 2025.

    By Oct. 31, 2024
  • Hotel receptionist helping a couple of guests in check-in process
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    Anchiy via Getty Images
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    Opinion

    How to harness data to create personalized hotel stays

    Data-driven insights can help hotels anticipate guests' needs to create unique and memorable stays.

    By Adam Ortman • Oct. 25, 2024
  • Choice Hotels International debuted its 500th extended stay hotel in Glendale, Arizona.
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    Courtesy of Choice Hotels International
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    Q&A

    What’s the future of extended stay? Choice Hotels leader weighs in

    As Choice opens its 500th extended stay property, VP Matt McElhare shares what markets and segments are poised for future growth and how leveraging technology will set brands apart.

    By Oct. 23, 2024
  • Hospitality data and connectivity solutions provider Hapi has tapped former Knowland CEO Jeff Bzdawka as president.
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    Courtesy of Hapi
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    Former Knowland CEO Jeff Bzdawka joins Hapi as president

    The 30-year industry veteran takes the hospitality data leadership role following Knowland’s acquisition by Cendyn earlier this month.

    By Oct. 17, 2024
  • Hospitality leaders shared the top trends driving growth across the industry at this year's Lodging Conference in Phoenix.
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    Jenna Walters/Hotel Dive
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    Top hospitality trends from 2024’s Lodging Conference

    Hotel investment is on the rise, guests are craving experiential stays more than ever and extended stay is still top of mind, but labor and tech challenges linger.

    By Oct. 14, 2024
  • The exterior of the U.S. District Court for the Eastern District of Virginia.
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    traveler1116 via Getty Images
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    Marriott beats robocallers in court

    A telemarketer and a timeshare resort owe the hotel company $8 million in damages for using Marriott trademarks to persuade consumers to buy vacations and timeshares.

    By Oct. 7, 2024
  • Two people look at a laptop, as seen from overhead.
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    sanjeri via Getty Images
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    Cendyn acquires Knowland in hospitality tech tie-up

    With Knowland’s meetings and events data, Cendyn aims to drive group bookings.

    By Oct. 2, 2024
  • BWH Hotels appointed Bill Ryan as senior vice president and chief technology officer.
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    Courtesy of BWH Hotels
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    BWH Hotels names former retail industry exec chief technology officer

    Reporting to CEO Larry Cuculic, Bill Ryan will oversee the hospitality company’s technology management team, guiding its digital strategy and transformation.

    By Oct. 2, 2024