Labor


  • New York City workers commute
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    Spencer Platt via Getty Images
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    Will 2025 bring a ‘soft landing’ for the job market?

    A strong jobs report in December could signal tailwinds — or a seasonal one-off.

    By Kathryn Moody • Jan. 10, 2025
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    Kobus Louw via Getty Images
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    Top advice for hospitality industry leaders in 2025

    Execs across the hotel sector share tips on how to optimize loyalty, cater to changing traveler demand, attract and retain workers, and more.

    By Jan. 9, 2025
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    Vera Tikhonova via Getty Images
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    Hyatt to pay $2.25M to settle ‘Housekeepers’ Bill of Rights’ lawsuit

    The suit, filed by workers at Hyatt Regency Long Beach, was the first of its kind under one of several city-level regulations intended to improve working conditions for hotel housekeepers.

    By Jan. 9, 2025
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    Caiaimage/Martin Barraud via Getty Images
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    The top hospitality leadership appointments of Q4 2024

    Rosen Hotels and AHLA appointed new CEOs, while MGM Resorts and BWH Hotels made leadership changes on the development and tech fronts.

    By Jan. 2, 2025
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    Joe Raedle via Getty Images
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    Hospitality, leisure workers are post-pandemic ‘pay winners’: report

    New-hire wages in the sector have jumped 38% since 2018, though pay is also up for people who have stayed in their roles, according to ADP Research.

    By Dec. 10, 2024
  • A white oval-shaped robot with arms holds two drinks inside a modern mini kitchen; a person with a phone takes a picture of the robot on the right.
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    Ethan Miller via Getty Images
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    Deep Dive

    Today’s hospitality union battle is over wages. The next one might be about tech.

    Hotel managers say tech is streamlining operations amid a tight labor market. Hospitality unions, meanwhile, have expressed concerns — and are making them known in contract negotiations.

    By Dec. 4, 2024
  • Hotel workers hold megaphones in a protest.
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    Courtesy of Unite Here
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    San Francisco hotel labor disputes continue following more strike votes

    Some 500 Marriott hotel workers voted to authorize further strikes in the California city, which already has 2,000 union workers off the job.

    By Updated Nov. 26, 2024
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    Brandon Bell/Getty Images via Getty Images
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    Marriott lays off workers amid larger organizational restructuring

    Marriott cut 833 employees, which online forum users say “decimated” select departments, amid a companywide process to enhance efficiency.

    By Nov. 15, 2024
  • Picket signs read "ON STRIKE."
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    Courtesy of Culinary Union
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    Virgin Las Vegas workers strike ahead of Formula 1

    Some 700 union employees walked off the job Friday after negotiations resulted in proposals that were “miles apart,” according to the Culinary Union.

    By Nov. 15, 2024
  • Republican presidential nominee former U.S. President Donald Trump speaks at a campaign rally at the Johnny Mercer Theatre on September 24, 2024 in Savannah, Georgia.
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    Brandon Bell via Getty Images
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    4 employment actions to expect under a second Trump presidency

    Employers are likely to see immigration raids, agency chair replacements and a slowing in regulatory activity, experts at Littler predicted.

    By Emilie Shumway • Nov. 6, 2024
  • Hilton Hawaiian Village is seen on Hawaii's coastline.
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    bennymarty via Getty Images
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    Strike ends at Hawaii’s largest hotel

    Nearly 2,000 union workers ratified a new contract with wage increases at Hilton Hawaiian Village in Honolulu, following similar contract agreements in Massachusetts and California.

    By Nov. 5, 2024
  • Workers hold picket signs outside the Hilton Boston Park Plaza.
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    Scott Eisen via Getty Images
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    Hotel labor disputes resolve in Boston, San Jose

    Union workers in the two cities reached agreements with hotel employers to raise wages, but striking workers in San Francisco were arrested at a protest.

    By Nov. 1, 2024
  • Hospitality leaders shared the top trends driving growth across the industry at this year's Lodging Conference in Phoenix.
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    Jenna Walters/Hotel Dive
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    Top hospitality industry takeaways from 2024’s Lodging Conference

    At the annual event in Phoenix, hotel industry leaders shared the opportunities and challenges facing the sector and forecasted what will drive hospitality growth in 2025.

    By Oct. 31, 2024
  • New York City Council voted to pass the Safe Hotels Act.
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    Spencer Platt via Getty Images
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    ‘Victory’ or ‘disappointment’? Hospitality industry reacts to Safe Hotels Act passage

    Some hospitality professionals believe the NYC licensing bill will benefit the city’s hotels, while others say it will cause “irreparable harm” to workers’ livelihoods and the local economy.

    By Updated Nov. 5, 2024
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    TomasSereda via Getty Images
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    Safe Hotels Act passed by New York City Council

    The controversial legislation — condemned by national hotel owners associations, but applauded by local unions — requires hotels to have a license to operate in NYC.

    By Oct. 23, 2024
  • Choice Hotels International debuted its 500th extended stay hotel in Glendale, Arizona.
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    Courtesy of Choice Hotels International
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    Q&A

    What’s the future of extended stay? Choice Hotels leader weighs in

    As Choice opens its 500th extended stay property, VP Matt McElhare shares what markets and segments are poised for future growth and how leveraging technology will set brands apart.

    By Oct. 23, 2024
  • Workers hold signs reading "on strike."
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    Scott Eisen via Getty Images
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    4,400 Hilton, Hyatt, Marriott workers remain on strike as others win new contracts

    Over the weekend, nearly 700 Omni hotel workers in Boston ended labor disputes with contracts that raised their wages, while hundreds of Marriott employees walked off the job in San Francisco.

    By Oct. 21, 2024
  • Signs read "respect our work."
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    Justin Sullivan via Getty Images
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    Hotel workers in Seattle, Boston join nationwide strikes

    Some 400 Hilton workers in Seattle will strike until Oct. 19, and approximately 700 employees of Omni Hotels & Resorts in Boston will strike until contract demands are met.

    By Oct. 14, 2024
  • Hospitality leaders shared the top trends driving growth across the industry at this year's Lodging Conference in Phoenix.
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    Jenna Walters/Hotel Dive
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    Top hospitality trends from 2024’s Lodging Conference

    Hotel investment is on the rise, guests are craving experiential stays more than ever and extended stay is still top of mind, but labor and tech challenges linger.

    By Oct. 14, 2024
  • Hospitality industry leaders gave their industry outlooks and perspectives at The Lodging Conference at the JW Marriott Phoenix Desert Ridge Resort & Spa on Wednesday, Oct. 9, 2024
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    Jenna Walters/Hotel Dive
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    View from the top: Hospitality CEOs give their industry outlooks

    Hospitality industry leaders from AAHOA, Extended Stay America, Peachtree Group and JLL are optimistic, despite possible regulatory hurdles.

    By Oct. 9, 2024
  • People hold signs reading "ON STRIKE."
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    Scott Eisen via Getty Images
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    Hilton workers in Boston launch open-ended strike

    After limited-duration strikes failed to move the needle on contract negotiations, some 600 workers at the Hilton Boston Park Plaza and Hilton Boston Logan Airport say they will strike until their demands are met.

    By Oct. 7, 2024
  • A view of the facade of New York City Hall and Manhattan Municipal Building in lower Manhattan, New York City.
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    Mark Zhu via Getty Images
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    Hotel Association of NYC drops opposition to revised Safe Hotels Act

    The association claims the updated proposed licensing bill addresses its "most serious concerns," while other hospitality organizations remain against it.

    By Oct. 4, 2024
  • A sign reading "Respect our work" is in the foreground. Workers holding picket signs march in the background.
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    Justin Sullivan via Getty Images
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    Hospitality workers in Rhode Island, Connecticut win first contracts since nationwide hotel strikes began

    Union employees at Hyatt Regency Greenwich and Omni Providence Hotel ended labor disputes and won wage increases and more affordable health care.

    By Oct. 1, 2024
  • Hilton Hawaiian Village is seen on Hawaii's coastline.
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    bennymarty via Getty Images
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    Hospitality workers at Hawaii’s biggest hotel strike

    Some 2,000 employees at Hilton Hawaiian Village plan to strike until their contract demands are met.

    By Sept. 25, 2024
  • Workers hold signs reading "on strike."
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    Justin Sullivan via Getty Images
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    1,500 San Francisco hotel workers walk out

    There are now more than 2,200 workers on strike in California, including at Marriott, Hilton and Hyatt properties.

    By Sept. 23, 2024